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Digital Challenges
at the Workplace

The demand for digital skills in the workplace has never been greater (90% of jobs currently require digital skills), and in a progressively digital world developing these skills can have a hugely positive impact on your life. Technology is also creating lots of exciting new jobs. These jobs will need workers with the confidence to:
  •  Use the internet on a mobile phone, tablet, laptop or PC
  • Communicate online using email and social media
  • Using online tools like Zoom, Skype,Teams to communicate
  • Create online accounts to access information
  • Search for reliable information online
  • Behave safely and legally online
and much more…

Understand your level
of digital competences

The DIGISETS Self-Assessment Tool has been designed considering the needs and experiences of employees working in the tourism and retail sector. It consists of a set of real-life scenarios from service settings at the workplace that can be solved by use of digital skills, in an interactive setting. The assessment is available in five languages and can be accessed on computers, mobile phones and tablets.
DIGISETS helps you to better understand your level of digital competences based on knowledge, skills and attitudes in each of the six areas of the competence Model DigComp2.2 AT (Austrian version of the European DigComp 2.1 reference framework).




Questions measure your confidence and knowledge in important digital tasks through real situations at the workplace.



The digital profile shows graphically the achievements and shortcomings in the various digital skills.



The tool is self-explanatory. The items are related to common actions in real working life.



Real-life scenarios are related to the descriptors in the DigComp framework providing examples of digital technology use at the workplace.



It is possible to complete the assessment in a time frame not exceeding 10 minutes.



The downloadable PDF profile allows to save the results for review.


Your gaps and needs in digital competences through a summary report


Course suggestions and learning opportunities


Your learning roadmap with the digital skills you should focus

Let’s get connected

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Digital skills are categorized in to the following six areas:

Foundation and access

You will be tested on the set of skills needed to understand the technical difference between “analogue” and “digital”, as well as the basic structures, characteristics and terminology of the internet.

Information and data literacy

You will be tested on the set of skills needed to browse, search for, access and navigate between different types of digital content (files, websites, etc.). This also includes being able to critically evaluate different sources of information and understand which ones are reliable. The ability to store, manage, and organise folders and various types of files.

Communication and collaboration

You will be tested on the set of skills needed to use digital technologies to interact, communicate and collaborate with other people. This also includes being able to share data and information, participate in society through use of public and private digital services, carry out purchases and sales. The ability to use appropriate forms of expression and manage one’s identity on the web are part of this competence area as well.

Digital content creation

You will be tested on the set of skills needed to develop and edit various types of digital content. This includes skills necessary to improve and integrate different kinds of information and content together as well as abilities to understand how copyright and licences work and how to develop instructions for a computing system.


You will be tested on the set of skills needed to protect devices, content, personal data and privacy, while understanding risks and threats of digital environments. This also includes skills necessary to protect oneself and others against fraud and consumer abuse and be awareof the environmental impact of using digital technologies.

Problem solving and continuing learning

You will be tested on the set of skills to identify needs and technical problems, and to select appropriate technological responses to solve them. This also includes skills necessary to use digital tools to innovate processes and products as well as abilities to identify digital competence gaps.

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